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Do you guys sell movies? Yes, we have a limited stock of new stuff and heaping helpings of lightly used DVDs and VHS. What else do you sell? We got some of those new-fangled "t-shirts", posters, snacks, beverages, and everything else. How do I find that film with that guy, I think it is an older movie, it was directed by whatshisname? Given only limited information, we find your film through these websites How do you guys do late fees? New releases are just like re-renting the movies another day Do you have a night drop box? Yes, it is located next to the door. It is only open when we are closed, otherwise run the movies inside. When are movies due? New releases are due the next evening by 6:00 pm. I don't know what I want to watch, any recommendations? We are all a bunch of big nerds, ask an employee. Also, be sure to check our blog for recommendations, reviews, etc. Your store is confusing, how do I find stuff? We make it deliberately confusing because we're lonely and could use the company. Just ask and we'll lead you to your desired film. Where are you guys located? Our store is located in the Thriftway Shopping Canter, accross from the Welches Post Office. Map to the store. I'm thirsty, do you have something to drink? If you've got money, we have a vast array of drinks and snacks for sale. Can I bring my dog/cat/tame raccoon in? Please.Ask, but we like animals. How can I tell if something is checked in/out? Our online database does not say what is in stock, please call to check before you come in. How do I get a membership? We need a current government issued ID and a debit or credit card. If your ID doesn't have your current address, bring in proof of address like a bill or piece of mail. We do accept membership from out of town. I have this massive late fee, help me! Come in on the first of the month and you get 1/2 off your late fee. I rented this movie and it's broke! Come by the store and let us know. We'll exchange it for something else or put a credit on your account. If you don't tell us it's broken, we won't know to fix it. I rented this movie and it's not the right movie in the case! Whoospy, our bad. Come by the store and let us know. We'll exchange it for the right copy or put a credit on your account. Do you take credit cards? No we only take wooden nickels. Yes, of course we do. Visa/MC/Discover/AMEX. We also take check cards as long as they have a credit card logo on them. Better luck next time Diner's Club. Do you take checks? Yes, the last two things you can pay with checks are your rent and your Mountain View Video bill. Do you have gift certificates? Available in any denomination, our gift certificates are guaranteed to make total film nerds giddy. I had an awesome/terrible experience at your store. Who can I praise/yell at? We are happy/sorry about that. Email the store at contactus@moviesonhood.com. I'm a filmmaker, will you carry my movie? Yes, we would love to rent your cinematic opus to the unsuspecting public, contact contactus@moviesonhood.com. I had an account back when Pogs were cool, is it still in the system? Chances are you're still in the matrix; if not we can start an account for you quick smart, chop chop. I lost/broke this film I rented, help! Contact the manager at the store. Don't worry, we'll work it out. It'll be a lose/lose situation. Can my friend/family member/boyfriend/girlfriend/partner/whatever the jub-jub rent on my account? Yes, we can add them when you're in the store or over the phone, but we cannot rent to them if they just have your license. Do you sell my information? We run on DOS. We don't have the inclination, time, or technical ability to sell any of your info. And that's a promise. |